Privacy Policy

This draft privacy policy should be reviewed before launch.

PACE Project respects your privacy and aims to collect only the information needed to run and improve the website, directory, forms, email updates and future parent experience work.

What information we may collect

Depending on how you use the website, we may collect:

your name
your email address
your organisation name if relevant
provider information you submit
form responses
email preferences
website usage information
messages you send to us
parent-reported SEND experience where voluntarily submitted

In Phase 1, we do not intend to collect child names, exact dates of birth, home addresses, EHCP documents, medical reports or unnecessary identifying details.

How we may use your information

We may use information to:

reply to enquiries
add or update provider listings
send email updates if you have opted in
process provider spotlight enquiries
improve the website
understand what SEND parents need
moderate submissions
prepare anonymised and aggregated insights in the future

Parent experience information

If you choose to share parent experience, we may use it to understand what information families need and to improve PACE Project.

We will not publish your name or your child’s name.

Public parent reviews will only be introduced when moderation, consent and governance processes are ready.

Email updates

You will only receive PACE email updates if you have opted in.

You can unsubscribe at any time.

Marketing or sponsored emails will be handled separately from essential project communication where required.

Data storage and security

PACE Project aims to use appropriate security measures, including controlled access, backups and careful data handling.

As the project grows, further governance and data protection processes will be introduced.

Your rights

You may contact us to ask what personal information we hold about you, request corrections, withdraw consent where applicable, or ask for deletion where appropriate.

Contact

For privacy questions, contact PACE Project through the contact page.

10. Advertising & Sponsorship Policy

Suggested URL slug: /advertising-sponsorship-policy/

SEO title: Advertising & Sponsorship Policy | PACE Project UK

Meta description: PACE Project explains how provider spotlights, sponsored content and paid profiles work while protecting parent trust.

Advertising & Sponsorship Policy

PACE Project may accept paid provider profiles, provider spotlights, sponsorships, featured emails or sponsored resources.

This income helps fund free SEND information for parents and carers.

Our core rule

Payment must never mislead parents.

Paid visibility does not mean PACE Project recommends, approves, inspects, accredits or guarantees a provider.

What providers can pay for

Providers may pay for:

enhanced provider profiles
written features
Provider Spotlights
video interviews
newsletter features
sponsored parent resources
local area sponsorship
clearly labelled promotional placements

What providers cannot pay for

Providers cannot pay to:

improve parent review scores
remove legitimate parent feedback
hide relevant information
influence future PACE confidence scores
appear as officially approved by PACE
change editorial conclusions
access parent personal data

Labelling

Paid or sponsored content will be clearly labelled.

Examples:

Sponsored feature
Paid provider profile
Provider Spotlight
Local visibility partner
Sponsored resource

Editorial independence

PACE Project retains editorial control over parent guides, summaries and public-interest content.

We may decline sponsorship or advertising that does not fit the purpose and values of PACE Project.

Parent trust

PACE Project is being built as a trusted SEND discovery platform. Any commercial activity must protect that trust.

Provider responsibility

Providers are responsible for ensuring that the information they provide is accurate, current and not misleading.

Parents, carers, schools and commissioners should make their own checks before using any provider.